WinACC Home Energy Advice Service can help you save money, save energy and stay warm. These pages offer practical help and also ways frontline workers can help vulnerable people.
Can't find what you need on this website?
Winchester City Council and housing association tenants: ring 01962 217844, text 07731 960320 or email Home-owners and private tenants: ring Hitting the Cold Spots on 0800 804 8601 or email


As part of the Big Energy Saving Network, WinACC is very pleased to be able to offer training to teams of advisers in the voluntary sector in the Winchester and Meon Valley areas.

Focused on how to deal with rising energy bills, our BESN Champion, Andy Smale, can provide tailored training and advice on the following subjects:

Kings Worthy residents have spent the last two years working on a community-centred energy reduction project.  This culminates in a community Big Switch Off between 6 – 7pm on Sunday 19th November.  Residents are signing up via Facebook, websites and community sign-up points to use as little electricity as possible for just one hour. 

If you sometimes wonder where to start with tackling your own greenhouse gas emissions, WinACC Trustee Bob Whitmarsh has just published a book to help you. 

The festive season can be a lovely time to spend time with family and snuggle up next to a fire with a cup of hot chocolate. But it’s not all cosiness and warmth - in the UK we live in some of the draughtiest homes in Europe.

The Home Energy Advice team have been busy this autumn, going out and about giving support and help on how to reduce energy bills and the amount of energy used around homes. 

We have put together three case studies to show what can be done to make homes warmer and keep costs down. On average after a free visit from our energy adviser, people saved £215 per year on their bills. 

Local company ExpertEnergy will offer a 10% discount off all prices as advertised on their website, plus give a donation to WinACC for the referral. ExpertEnergy provide home energy and thermal imaging surveys for homeowners and similar services to businesses.

From the Centre for Sustainable Energy in Bristol: video on how to carry out a DIY home energy efficiency audit. 

Cat Fletcher, Resource GoddessDirector and Head of Media Freegle UK, Reuse Manager for Brighton & Hove City Council, spoke to a WinACC/FoE meeting on 8 September about:

If your own solar roof isn't for you, don't do nothing – switch to an electricity supplier who sells renewable electricity. When you switch, WinACC gets a fee. So it's less greenhouse gas and money for WinACC in one simple step.

Do you live in a council or housing association house or flat? If so, you might not be allowed to make many improvements to your home.



This report on the WinACC Home Energy Service covers the first 6 months of 2016-2017 while its appendix gives a detailed report of the service since its inception in 2014 and the lessons that shaped the development of the service.

LED bulbs are now available at a similar price as the older compact fluorescent low-energy bulbs – typically £3-£4 for branded bulbs when bought in multipacks.  This means that payback times are of the matter of a few months rather than years.  

Andy Smale, WinACC's Home Energy Advisor, recently visited Sarah Jones, a local social housing tenant, at the request of the landlord.  She lives in a house in the countryside which is not close to mains gas, and so she relies on expensive electric heating. 

Do you advise the public? Do people ask you for help? Would you like to know more about how to help people save energy, save money and stay warm?

We can help you.

There are a lot of simple changes you can make to your home which will help you to save energy, save money and stay warm. For example, many of the measures here should cost no more than £150-£200 and pay for themselves in around a year in energy savings.

One of the main challenges of upgrading the energy performance of your home is finding a supplier that you can trust. Energy – and in particular renewable energy – is a fast-moving sector, with suppliers often struggling to keep pace with developments and some dubious players moving in to take advantage of the latest incentives.

Detailed factsheets on how to make a building more energy efficient, including all sorts of insulation, windows, doors ad other sources of draughts, lighting, heating and renewable energy

Updated 8 Aug 2017

As average temperatures rise, it’s becoming more common for people to use fans and air conditioning to keep cool in summer. However, there are other simpler, cheaper and more environmentally friendly strategies that can be used to maintain a comfortable temperature in the home.


There are no forthcoming events in this category at present. Please see the all events page for more.


How to save water. Hot water is covered under "Heating and hot water"

Home energy advice for front line workers who help other people save energy and save money.

We can help with home visits, help with casework or signpost to practical and financial help to keep people warm and saving money.

Contact for free training or casework support.

Home energy

This ebook is a timely and practical response to the greatest challenge of our times – climate change.

Residential Retrofit presents a series of innovative and best practice case studies of residential low energy retrofit projects, and illustrates what has been achieved in practice in the UK.

Greening Fulflood produced these useful documents full of practical advice after organising a successful Open Green House event.

In 2011/2012, Greening Fulflood ran an Energy reduction study in the Poets estate with a view to encouraging energy saving. A copy of the methodology used may be useful for other groups planning a similar study

A review of how the Poets Estate energy reduction study was carried out

How Greening Fulflood ran their Open GreenHouse event in November 2012

The former Chief Scientific Adviser to the UK Government, Sir David King, has said of the new book by Professor David Mackay ‘Sustainable Energy – without the hot air’ that it ‘sets out with enormous clarity and objectivity the various alternative low carbon pathways that are open to us’. 

A Bang Goes the Theory special event showing how much electricity we use and abuse without even thinking about it.

This massive experiment attempts to power a house for an entire day solely through human pedal power - while the unsuspecting family inside go about their normal Sunday routine. Will they drive the Human Power Station to meltdown?